We currently offer FREE DELIVERY on all orders. You do not pay any shipping charges on ANY orders placed on orbitradix.com
We make our best effort to ensure that your product is delivered within 7 working days of the order. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.
We are committed to delivering your order accurately, in good condition, and always on time.
Please note our shipping policy as follows:
- We ship on all week days (Monday to Saturday), excluding public holidays.
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or mail us , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations
*Note: In the event we have to cancel any items in your order, if you have paid using a credit card, debit card/net banking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your banks processing time, which may be 4 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same.
- FREE SHIPPING on all orders